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FAQ: Frequently Asked Questions

This FAQ is based on real-life questions from real customers and shoppers. If it doesn’t answer your question, please feel free to contact us directly.

HEADLAMP

Q. HOW DO I INSTALL THE BATTERIES?

A. The easiest way to open, simply place your thumbnail under the black “lip” that is on the bottom of the compartment and pull up. You may find at first that it takes a bit of force to open the case.  This is intended because it is what keeps the headlamp water resistant. The two pieces of the case are connected by a light but durable hinge strap.  After installing the batteries in the proper direction, simply line the top up first and then press the bottom half together to close.  You’ll notice it closes nice and tight.

Q. HOW DO I ACCESS THE STROBE SETTING?

A. With the headlamp is in the off position, press the button 3 times quickly in either the white light or red light mode to activate the strobe light.  As an FYI, we have personally found that it is slightly easier to activate by using your index figure than your thumb. Another Tip:  When you first start activating the strobe light, you may find it useful to “soft-count” the three clicks.  Pretty soon, it will become second nature to you.

Q. HOW DO I ACTIVATE THE RED LIGHT MODE?

A. To activate the red lamp mode, make sure the headlamp is in the off position.  Then, press and hold the button for 3 seconds and the red light will come on.  From then on, it will turn off and on in red light mode until you want to activate white light mode again. This allows you to go right to red mode without cycling to a white mode which is critical to maintaining your night vision (even a second or two of white light damages your night vision for 30 minutes or more).  To re-activate the white light mode, turn the headlamp off. Then press and hold the button for 3 seconds.  The light will first come on in red light mode, but after three seconds will shift to white light mode.

Q. IS THE HEADLAMP WATERPROOF?

A. Waterproof ratings go from IPX1 to IPX7 (submerged). This headlamp is rated IPX4 which means it is protected from splashing or spraying at any angle. Most people would refer to it as water resistant and you shouldn’t have a problem if it gets splashed wet. However, it is not waterproof from submerging in water. If the inside does happen to get wet, most of the time it is fixed by removing the batteries and simply letting it fully dry out before using again.

Q. HOW BRIGHT IS THE HEADLAMP?

A. The Northbound Headlamp is rated at 90 lumens.  The light is designed to not only have very bright light, but also to provide you with the widest range of light settings available as follows:  The headlamp has a total of 3 white LEDs and 1 red LED. The “Spot Light” setting uses the center LED which is 90 lumens and lights up to 30 meters. The “Flood Light” setting uses the 2 side LEDs which are 16 lumens and lights up to 20 meters with a wider pattern of light. Both white light settings have a dimmer which can reduce the light down to as low as 4 lumens to allow you to get the exact light amount you want. Finally, there is also a red light setting which projects about 4 lumens as well and is great for when you need some light but want to preserve your night vision (i.e. star gazing, reading in bed but not disturbing others, etc).

FIRST AID KIT

Q. IS THE CASE WATERPROOF OR WATER-RESISTANT?

A. No, it's neither waterproof nor water-resistant. Inside the pouch, everything is packaged into reclosable plastic bags for water-resistance.

Q. WHAT IS THE CASE MADE OUT OF?

A. The pouch is made out of 500 denier nylon and the inside is made out of polyester. The zipper is rated for hundreds of closures and the velcro is rated for thousands of closures.

Q. ARE THERE ANY POCKETS IN IT?

A. Yes, there is a front pocket which has a velcro closure. It also has a lot of organization inside including two pockets that do not close.

Q. WHAT ARE THE CONTENTS?

A. The contents list is posted below in the description portion, as well as on our website at https://northbound-train.myshopify.com/products/first-aid-kit. There are various sizes of gauze, adhesive bandages, trauma shears, sterile strips, alcohol preparation towelettes, antiseptic towelettes, steel tweezers, Mylar emergency blanket, and more.

Q. CAN YOU CARRY THIS ONTO AN AIRPLANE?

A. Yes, according to the current TSA regulations governing domestic carry on luggage as of 04/01/2015. We have taken our fist aid kit with us on multiple flights without issue.

Q. DO YOU KNOW WHAT IS THE AVERAGE EXPIRATION TIME OF THE PRODUCTS?

A. The Northbound Train First Aid Kit has lot numbers listed on the gauze, alcohol towelettes, and some of the adhesive bandages. This is not to be confused with the expiration dates: however we ensure that all lot numbers are recent and that no product will "expire" or lose its effectiveness within three years of purchase.

Q. WILL THE FIRST AID KIT FIT IN A BOB (BUG OUT BAG)?

A. Absolutely, depending on the size of your bug-out-bag. If you have a very small B.O.B, you can always use the attachments to secure it to the outside. It is MOLLE compatiable, which means it will work especially well on a bag with MOLLE webbing available.

Q. IS THERE ROOM FOR A FEW EXTRA ITEMS IF NEEDED?

A. Absolutely, there is enough space for extra items to be added. If we had to give you a few examples of what would fit, a good reference would that a deck of cards and a small headlamp could be added and the pouch would still zip easily.